privacy policy

Privacy Policy sky windows GmbH

General / Introduction

The privacy policy of sky windows GmbH, Thorenbergstrasse 23, 6014 Lucerne, Switzerland (hereafter “sky-windows.ch”) applies to all users whose personal data is processed by sky-windows.ch. This concerns customers who have signed a service contract with sky windows GmbH, their employees, and visitors to the website. The privacy policy may also apply to other contractual partners on a contractual basis. sky windows GmbH is responsible for the secure and responsible treatment of its customers’ personal information. It ensures that the data is protected and that the Swiss Data Protection Act (DSG) is complied with for data from Swiss customers and the EU General Data Protection Regulation (DSGVO) for data from customers in the EU area. Customers have the right to revoke their consent to this privacy policy at any time with future effect. According to Article 13 of the Swiss Federal Constitution and the data protection regulations, everyone has the right to the protection of their privacy and personal data. The operators of these pages consider the protection of your personal data to be extremely important. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. We work with our hosting providers to ensure that the databases are protected as well as possible against unauthorized access, loss, misuse or manipulation. We would like to point out that there may be security risks when transmitting data over the internet, for example when communicating by email or contact form. It is not possible to completely protect the data from access by third parties. By using this website, you consent to the collection, processing and use of data as described below. In general, no registration is required to visit this website. Data such as pages viewed or file names, date and time are stored on the server for statistical purposes, without this data being directly related to your person. If personal data (e.g. name, address or e-mail addresses) is collected on our pages, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your explicit consent.

1. Contact data

Responsible for data processing:

sky windows GmbH
Thorenbergstrasse 23
6014 Lucerne
Switzerland

The data protection officer is available to answer any questions regarding data protection.

2. Legal basis

Data processing by sky-windows.ch is subject to the applicable legal provisions. The processing of data from customers in Switzerland is carried out in accordance with Swiss data protection laws. The processing of data from customers in Switzerland is subject exclusively to Swiss law, in particular the Federal Data Protection Act (DSG, SR 235.1) and the associated ordinance to the Federal Data Protection Act (SR 235.11). The EU General Data Protection Regulation (GDPR) does not apply. However, the GDPR may apply in explicitly designated areas of this data protection declaration and under special circumstances if it applies mandatorily to data of Swiss customers. The processing of personal data of customers from the EU area is subject to the provisions of the EU General Data Protection Regulation (GDPR). In addition to the applicable Swiss law, the General Data Protection Regulation (GDPR) of the European Union in accordance with Regulation (EU) 2016/679 also applies to the processing of personal data of customers from the EU area. Further provisions for customers from the EU area can be found in paragraph 13.

3. Collection of personal data when visiting our website (without logging in):

When visiting the website outside of the protected login area, general technical information about the visit is automatically collected. This includes the IP address of the device used, which is anonymized by Google so that it cannot be assigned to the customer. Google uses the “_anonymizeIp()” method for this. Information about the browser type, the internet service provider and the operating system is also collected.

When using sky-windows.ch (with login) During the test access and the fee-based use of sky-windows.ch in the login area, all customer data entered or submitted during the registration and usage process is stored. This includes registration, orders, filling out online forms, participating in surveys or competitions, and communicating with the provider via social media, blogs or other interactive media. Generally, personal data such as name, address and e-mail address as well as the settings required for the respective service are collected. Further information on data processing and its purposes can be found in the data processing agreement. By collecting the data, the customer consents to the processing, use and disclosure of personal data for the purposes described in this data protection declaration.

Data exchange with third parties / processors The customer may share their data with third parties, such as their employees or partners, either directly or through sky-windows.ch. By granting access rights, the customer consents to sky-windows.ch making available to third parties (e.g. employees or partners) all of the customer’s data or enabling them to access it. The customer always retains full control over the third party’s access rights to his data and can restrict or refuse access at any time. In addition, sky-windows.ch offers the option of third parties (e.g. employees or partners) opening an account as customers in their own name. In this case, the third party or employee or partner manages the access rights and can grant, restrict, or deny access rights to third parties. However, sky-windows.ch reserves the right to release certain data to authorized third parties in justified individual cases.

Consultancy services from third-party providers sky-windows.ch offers its customers consultancy services from third-party providers. The following data is shared for the purposes of verifying customer authorization and providing the necessary contact information to the third-party providers: name/company name, address (street, postcode, city, additional address information), contracts concluded between sky-windows.ch and the customer, telephone numbers, and e-mail addresses. Please refer to the current version of the privacy policy of the respective third-party provider.

Additional partner functions When optional additional partner functions of sky-windows.ch or the API connection of your own account to a partner are used, data is exchanged between sky-windows.ch and the corresponding partner.

4. Data security

The Provider takes technical and organizational security measures in accordance with recognized market standards to protect stored personal data from unintentional, unlawful, or unauthorized manipulation, deletion, alteration, access, disclosure, use, or partial or total loss. The provider’s servers are located in Switzerland. The connection to the servers is SSL-encrypted. The provider regularly backs up customer data to prevent data loss even in extreme cases. The requirements of the DSG and the DSGVO are fully complied with at all times. The security measures are continuously adapted and improved in line with the latest technology. The provider assumes no liability for the loss of data or for third parties gaining knowledge of or using the data. The provider cannot guarantee the security of data transmission over the internet. In particular, there is a risk of third-party access when data is transmitted by email. However, access is via HTTPS. If expressly requested, the customer can choose two-factor authentication at any time.

5. Purposes of data processing / data recipients

sky-windows.ch uses the collected data to continuously improve products and services, manage access to applications, information, and products, maintain business relationships with customers, monitor and improve the performance of the offering, detect, prevent, or investigate illegal activities, and provide customers with offers, information, or marketing materials regarding potentially interesting products or services. For these purposes, data may also be shared with partner companies, service providers, selected third parties, institutes, and/or legally authorized government authorities. If personal data is processed or stored in countries that do not guarantee an adequate level of data protection compared to Swiss data protection law, sky-windows.ch contractually ensures that the processors comply with the relevant provisions of the Swiss Data Protection Act (DSG) or the General Data Protection Regulation (GDPR), insofar as this concerns the data of customers from the EU area. sky-windows.ch commissions service providers within the EU or Switzerland that comply with data protection regulations for certain processes and services, particularly in the areas of IT services, payment transactions, printing services, billing, collection, consulting, sales, and marketing.

6. Processing of personal data

Personal data refers to any information relating to an identified or identifiable person. A data subject is a person whose personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used. This includes, in particular, the storage, disclosure, acquisition, deletion, retention, alteration, destruction and use of personal data. We handle personal data in accordance with Swiss data protection laws. If the EU-GDPR is applicable, we process personal data in addition in accordance with the legal principles in conjunction with Article 6 (1) of the EU-GDPR.

In general, we process your data for the following purposes:

• To fulfill and process obligations established by a contract or by law.
• To notify you of updates or changes to our offers or events, as well as adjustments to our terms and conditions, privacy statements and guidelines related to how you may advertise on our portals and websites.
• To verify your access authorization and to manage your user account (if you have one).
• To prevent fraud and abuse.
• To develop and maintain customer relations.
• For sky-windows.ch marketing purposes, which includes all sales promotion measures, such as newsletters, telephone, online advertising, SMS and push notifications. In addition, your data is used for market research, analyses, surveys and statistical purposes.
• To customize offers to your needs and improve them.
• Analyze user behavior.

Below, we have provided you with a detailed list of the data that is processed as part of our services, the purpose for which we process it and the legal basis for the processing.

6.1 Access to our offers If you use our offers without providing any further information, general technical visit data is automatically collected and stored in log files. This technical information includes, among other things, the IP address of the device used to access the site, information about the browser type used, the internet service provider and the operating system, which offers were accessed on our website, reference and exit pages, as well as the duration and time of access. General demographic data is collected to enable the use of our website (establishing a connection), to ensure the security and stability of our systems and offers, and to analyze the use of our offers and services. Furthermore, internal statistical purposes take place in which no personal data is collected. An identification of the user does not take place. If you already have a registered user account or use certain functions as a guest, such as our contact form or our request functions, this automatically collected information and personal data can be linked to analyze the use of our offers and services and to collect general demographic data and to optimize our website. Messages that you send to third parties (e.g. advertisers) using a corresponding function on our portal may be stored by us including content. You can also use free services on our portal. Personal data that is disclosed when using a free service, such as an e-mail address or telephone number, may be used by sky windows GmbH for marketing and analysis purposes, for example. When you visit our offers and personal data is processed for the purposes described above, this is done in our legitimate interest in order to support the establishment of the connection and to ensure the security and stability of our systems and offers. It also serves to analyze, statistically evaluate, adapt and improve the use of our offers and to optimize our internet presence.

6.2 Creating a user account First and last name, email address and password. This data is treated confidentially and used only for the stated purpose. You can change or delete your personal data at any time by accessing your user account. By registering, you agree to our terms of use and privacy policy. You have the option of voluntarily entering and saving further personal information in addition to the mandatory information for using a particular offer. When registering, you must confirm that the information about your user account is correct. We use your data for the administration and execution of our digital offers and to check plausible information. The data is used for the establishment, administration, modification and execution of the contracts concluded with your user account, as well as for proper invoicing if fee-based services are used. We process your data in accordance with the applicable data protection laws.

6.3 Offers We collect statistical data during the use of our offers by registered users. This data is collected to ensure the smooth functioning of our platform and to analyze and optimize our offers and services. The data collected includes, among other things, your use of our digital offers and the functions and advertising you have seen. Our aim is to further develop, optimize and improve our offers in order to protect our legitimate interest in accordance with the applicable data protection law. Statistical data may be visible to other registered users if you use our offer as a registered user. This data is only made accessible to other registered users in aggregated or anonymized form.

6.4 Paid offers To purchase or receive a paid offer, you must provide personal data such as first and last name, full address (postal address, postcode and city) and possibly other data (e.g. delivery address, billing address, payment information, etc.). We need this data in accordance with the applicable data protection regulations in order to process the contract with you. If you choose an online payment option such as credit card, Stripe, TWINT or PayPal, payment will be made through the respective provider’s online payment system. Personal and payment data are processed directly by the payment system provider. We have no knowledge of your payment data and do not store it. The data protection provisions of the corresponding online payment system also apply. The data that we collect from you for the purchase or receipt of a chargeable offer can be used in your user account for future purchases or contracts in accordance with our internal archiving and data protection guidelines or the legal requirements. We use this data to optimize, improve and further develop our offering, for marketing purposes and for statistical purposes. All information regarding your previous and current purchases and contracts (such as products, services, number of products and services per purchase and payment amount) may be stored.

6.5 Contact via chat or contact form If you contact our customer service, we may process your contact details (such as title, first and last name, telephone number, email address or postal address) and the content of the conversation in order to respond to your request. This is done in order to provide you with an appropriate response and to process your request correctly. We base this on our legitimate interest in accordance with the applicable data protection law. If you have given your consent, customer service consultations may be recorded and stored for training and quality purposes. When you fill out a contact form or use a chat on our website, we process the personal data you enter, such as title, first and last name, telephone number, email address or postal address, as well as the content of your request. This is done for the purpose of providing information and to process your request appropriately, based on our legitimate interest and in accordance with the applicable data protection law.

6.6 Competitions or prize draws We use the data you voluntarily provide, such as title, first and last name, email address and postal address, to organize and execute events and to notify and/or publish the winners, either directly or via social networks. There is also the possibility that your data will be passed on to third parties if, for example, the execution or evaluation of the event has been commissioned by a third party or if the event is processed by a third party through our offers.

6.7 User surveys If you voluntarily take part in one of our user surveys, we collect personal data from you, such as your title, first and last name, contact details and other information requested as part of the survey. We use the data you provide solely to improve the user experience and to further develop our products, which constitutes a legitimate interest on our part (in accordance with applicable data protection law). The results of the surveys consist solely of aggregated and anonymous data.

6.8 Analysis and marketing By registering, contacting us via a form on our website or ordering as a guest, we may use your data for personalized advertising, including digital advertising across various channels. You can stop receiving our newsletter at any time, and we will only send you newsletters with similar offers or if you have expressly agreed to them. We do not need separate consent for personalized advertising and content on our and affiliated websites or for marketing our products, as this is in our legitimate interest. However, we will obtain your consent before passing this on to affiliated companies or shareholders. We can evaluate user data and analyze user behavior using various analysis tools. To do this, we use historical and future data and can consult publicly accessible data as well as data from third-party providers to improve our database. The results of the analysis can also be used for other companies. We automatically create user profiles to enable a targeted approach, which we can share with other sky-windows.ch if you agree. We use your data for analysis purposes to improve our digital offers and make them more secure. In doing so, we aim to tailor our offers to the needs of our customers, keep them marketable and ensure the security of our offers. When you sign up for a user account, you will automatically be signed up for our newsletter and your email address may be advertised for similar offers until you unsubscribe. We may engage data processors to technically implement advertising measures and process data on our behalf. In doing so, the data will only be used for the above-mentioned purposes.

6.9 Fraud prevention and legal disputes We may process your collected data in our legitimate interest in accordance with the applicable data protection law in order to protect our business and to enforce or assert our claims in the event of fraud or legal disputes. We may also process your data in order to comply with our legal obligations under the respective data protection law.

7. Cookies

Cookies help make visiting the sky-windows.ch website easier, more convenient, and more useful. These are information files that are automatically stored by the web browser on the computer’s hard drive when the customer visits the sky-windows.ch website and uses services. The customer has the option of managing the security settings of their browser and thereby blocking or deactivating cookies. However, this may mean that certain sky-windows.ch services can no longer be fully used.

Tracking and analysis tools/social mediaVarious technical systems, primarily from third-party providers such as Google Analytics, are used to measure and evaluate the use of sky-windows.ch digital services. These measurements can be carried out anonymously or on a personal basis. The data collected may be passed on by sky-windows.ch or the third-party providers of such technical systems to third parties in Switzerland and abroad. The best-known and most frequently used analysis tool is Google Analytics, a service provided by Google Inc. In this process, the collected data can generally be transmitted to and stored on a Google server in the United States or at another location designated by Google. The sky-windows.ch website uses Google Analytics, a web analysis service provided by Google Inc. based in the United States (1600 Amphitheatre Parkway, Mountain View, CA 94043). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address, which will be anonymized by Google prior to its storage) will be transmitted to and stored by Google on servers in the United States or other locations as determined by Google. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for sky-windows.ch and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. The sky-windows.ch website also uses Google Analytics’ “demographic features”. This allows reports to be generated containing information about the age, gender, and interests of customers. This data comes from interest-based advertising from Google and third-party visitor data. It cannot be associated with any specific individual. Customers can disable this feature through the ad settings in their Google Account or generally prohibit Google Analytics from collecting their data. Further information can be found in Google’s privacy policy. If the customer does not want his website activities to be recorded by Google Analytics, he can install the browser add-on to disable Google Analytics. This prevents activity data from being shared with Google Analytics via the JavaScript (ga.js, analytics.js and dc.js) executed on websites. Use of the add-on does not affect the analysis of data by other tools of the website operator. Data may still be sent to the website or other web analysis services. Finally, sky-windows.ch collects certain information in server log files via its website, which are automatically transmitted by the customer’s internet browser. This information includes the user agent (browser type and version, operating system used), HTTP header data (referrer URL, IP address of the accessing computer), time of server request and login status. These server log files are used only for error analysis together with other data sources.

Data collection and analysis for advertising purposes The provider’s website uses the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. Google Inc., based in 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”), is the provider. This feature makes it possible to link the advertising target groups created by Google Analytics Remarketing with the cross-device features of Google AdWords and Google DoubleClick. This allows interest-based, personalized advertising messages that have been adapted based on the customer’s previous usage and surfing behavior on one device (e.g. cell phone) to also be displayed on another device (e.g. tablet or PC). If the customer has given Google the appropriate consent for this, Google links the web and app browsing history to the customer’s Google account. This allows the same personalized advertising messages to be displayed on any device that the customer signs into with their Google Account. To support this feature, Google Analytics collects authenticated IDs of users that are temporarily linked to sky-windows.ch data to define and create target groups for cross-device advertising. The customer can permanently opt out of cross-device remarketing by disabling personalized advertising in their Google Account. Here is the link: https://www.google.com/settings/ads/onweb/. Further information can be found in Google’s privacy policy at: https://www.google.com/policies/technologies/ads/. The sky-windows.ch website also uses the online advertising program Google AdWords. Google Inc., headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, is the provider. As part of Google AdWords, sky-windows.ch uses a tool called Conversion Tracking. When a customer clicks on an ad placed by Google, a cookie is placed for Conversion Tracking. These small text files are stored by the Internet browser on the customer’s computer. These cookies expire after no more than 30 days and are not used for identification purposes. If the customer visits our website and the cookie has not yet expired, Google and sky-windows.ch can see that the customer clicked on the ad and was redirected to this page. sky-windows.ch only receives from Google the total number of users who clicked on its ad and were redirected to its website, which is tagged with a conversion tracking tag. However, sky-windows.ch does not receive any information that would allow it to personally identify customers. The customer can prevent cookies from being stored by adjusting the settings of his or her browser software accordingly. However, sky-windows.ch would like to point out that in this case it is possible that not all functions of this website can be used to their full extent. The customer also has the option of preventing tracking by deactivating the Google Conversion Tracking cookie via the user settings of his or her internet browser. Further information can be found in Google’s privacy policy at: https://www.google.de/policies/privacy/. The sky-windows.ch website also uses Facebook’s visitor action pixel. The provider is Facebook Inc. with registered office at 1601 S. California Ave, Palo Alto, CA 94304, USA. The Facebook pixel makes it possible to track the behavior of site visitors after they have been redirected to the sky-windows.ch website by clicking on a Facebook ad. This allows the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized. The data collected is anonymous to sky-windows.ch. sky-windows.ch cannot draw any conclusions about the identity of the customer. However, the data is stored and processed by Facebook so that a connection to the respective user profile can be established. Facebook may use the data for its own advertising purposes in accordance with the Facebook Data Policy and to enable the placement of ads on Facebook pages and outside of Facebook. sky-windows.ch has no influence over how the data is used. The customer can permanently opt out of remarketing by deactivating the remarketing function “Custom Audiences” in the ad settings under the following link, provided they are logged into Facebook: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. If the customer does not have a Facebook account, they can disable usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance at the following link: http://www.youronlinechoices.com/de/praferenzmanagement/. Further information can be found in Facebook’s privacy policy at: https://www.facebook.com/about/privacy/.

Integration of Third-Party Offers / Social Media The digital offers of our sky-windows.ch are networked in a variety of ways with the functions and systems of third parties. In particular, we integrate plug-ins from social networks such as Facebook and Twitter. If you, as a customer, have a user account with these third parties, it is possible that they too can measure and evaluate the use of our digital offers. In doing so, further personal data, such as your IP address, browser settings and other parameters, may be transmitted to these third parties and stored there. It is beyond our control which personal data is collected by these third parties and whether they carry out anonymization. Therefore, we do not assume any responsibility or liability for the use of such data by third parties. Our website also includes YouTube plugins. These plugins are provided by YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. The YouTube plugin establishes a connection to the YouTube servers. In doing so, YouTube is informed which pages of our site you have visited. If you are logged into your YouTube account at the same time, YouTube can associate your surfing behavior directly with your personal profile. To prevent this, please log out of your YouTube user account. For more information, please refer to the YouTube privacy policy: https://www.google.de/intl/de/policies/privacy.

Other tools The sky-windows.ch website uses the mapping service Google Maps through an interface. This service is provided by Google Inc., headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When a customer uses the Google Maps function, his or her IP address is recorded by Google and usually transmitted to a Google server in the United States. sky-windows.ch has no influence on this data transmission. For detailed information, please refer to Google’s data privacy policy at the following link: https://www.google.de/intl/de/policies/privacy/. Our website benefits from its connection to the renowned Google Maps service. This enables us to offer our customers a high-quality and user-friendly map function. To make this possible, we have decided to use the Google Maps API. Google Inc., based in Mountain View, California, is the provider of this comprehensive map and navigation service. The company is one of the largest technology companies in the world and is known for its innovative online solutions. When our customers use the Google Maps features, their IP address is collected by Google. Generally, this data is stored and transmitted to a Google Inc. server in the United States of America. As sky-windows.ch, we have no direct influence on this data transfer. As you are aware, data transfers abroad involve certain risks, particularly with regard to data protection and data integrity. However, Google has taken extensive security precautions to ensure that our customers’ personal data is adequately protected. For more detailed information about Google’s handling of personal data and data transmission to the United States, please refer to Google’s privacy policy. You can view this at the following link: https://www.google.de/intl/de/policies/privacy/. We recommend that you read this privacy policy carefully to gain a comprehensive understanding of how your data is handled. Data protection and data security are our top priorities. Accordingly, we have chosen a reliable partner like Google that adheres to the highest standards of security and data protection. We always strive to ensure that our customers can use our website optimally and securely. However, should you have any concerns or questions about data protection, we will be happy to help. Please do not hesitate to contact us. We will take your concerns seriously and assist you with any questions you may have.

8. Profiling / Automated Decisions

Profiling refers to the automated process of analyzing or predicting certain personal aspects or behaviors based on personal data. This enables customers to be cared for and advised more individually and offers to be better adapted to their individual needs. “Automatic individual decisions” are decisions that are made fully automatically, without relevant human influence, and that could have negative legal or similarly negative effects on the customer. As a rule, sky windows GmbH does not make any automatic individual decisions. Should sky-windows.ch make individual automatic decisions in isolated cases, it will notify customers of this separately. In such cases, customers have the option of having these decisions manually reviewed by a sky-windows.ch employee.

9. All e-mail correspondence and/or newsletters will be reviewed and corrected.

To subscribe to the newsletter offered by sky-windows.ch, sky-windows.ch requires the customer’s e-mail address and other information that enables verification that the e-mail address provided is correct and that the customer has agreed to receive the newsletter (double opt-in procedure). Through the newsletter, the customer receives regular recommendations and offers that may be of interest to him. For this purpose, personal data is collected and processed that relates to the customer’s usage behavior on the website, at sky windows GmbH and in relation to the newsletter (e.g. opening the newsletter, clicking on web URL links). sky-windows.ch analyzes this data for statistical purposes in order to better tailor the content of the newsletter to the interests of its customers. The processing of personal data provided by the customer when subscribing to the newsletter is based on the customer’s consent, which can be withdrawn at any time with effect for the future. The withdrawal can be made via the “Unsubscribe” link in the newsletter. The personal data collected is used for the content design and delivery of the newsletter. sky-windows.ch stores the personal data provided by the customer when registering for the newsletter until the customer unsubscribes from the newsletter.

10. Retention period for personal data

sky-windows.ch stores and processes personal data collected from the customer for as long as the customer uses the service. It should be noted that the contractual relationship between sky windows GmbH and the customer is long-term. After termination of the contractual relationship, sky-windows.ch is generally not obliged to store the customer’s data. Therefore, data that is no longer required is regularly deleted. However, it may be that certain data is retained for legal or internal purposes.

11. Links to external websites

The sky-windows.ch website contains links to third-party websites that are not under the control or responsibility of sky-windows.ch. sky windows GmbH assumes no responsibility for the content and data protection practices of these websites.

12. Information, correction, deletion, blocking, declaration of consent

In accordance with the General Data Protection Regulation (GDPR) and the corresponding provisions of the Swiss Data Protection Act, the right is reserved to amend this data protection declaration if necessary.

• The right to delete the data (based on Art. 17 DSGVO) is checked and corrected.
• The right to correct inaccurate data (based on Art. 5 (2) FADP and Art. 16 GDPR) is checked and corrected.
• The right to information about personal data (based on Art. 8 DSG and Art. 15 DSGVO) is checked and corrected.
• The right to object to the processing of data (based on Art. 21 GDPR) is checked and corrected.
• The right to restrict the processing of data (based on Art. 18 GDPR) is checked and corrected.
• The right to data portability (based on Art. 20 GDPR) is checked and corrected.

It should be noted that these rights may be subject to restrictions and may be supplemented by national data protection laws or other legal provisions. When the customer is asked for consent in connection with the services of sky-windows.ch, he can give this consent by activating the corresponding check box. sky windows GmbH is entitled to collect, process, use and disclose the customer’s personal data in accordance with his consent. The customer may revoke his consent at any time without affecting the legality of the data processing carried out prior to the revocation. The revocation can be addressed in writing to the sky-windows.ch address given in the imprint. However, it should be noted that revocation may result in restricted access to certain services and functions.

13. Additional provisions for customers from the EU

These provisions apply exclusively to customers from the EU and do not apply to customers from Switzerland.

Legal basis for data processing The processing for the stated purposes is carried out on the basis of the GDPR for the fulfillment of the contract. The subject matter of the contract includes the above-mentioned services. Data processing for the protection of the legitimate interests of sky-windows.ch also occurs in accordance with the methods described above for product and service improvement, for monitoring and improving performance, and for detecting, preventing, or investigating illegal activities. Data processing for the fulfillment of legal obligations (GDPR) includes, in particular, the processing of master data. If the customer believes that the stated purposes are not covered by the stated legal bases, they may request that their personal data no longer be processed for certain purposes (opt-out). However, such an opt-out does not affect the further use of sky-windows.ch services, unless such use requires corresponding data processing. The customer may send an opt-out in writing to the sky-windows.ch address given in the document.

14. Security measures

14.1. sky windows GmbH has security measures in place to prevent the loss, misuse, or unauthorized alteration of information and personal data. 14.2. The customer is aware that transmissions over the Internet are not secure. As soon as sky windows GmbH has received the transmitted information, it secures it appropriately in its systems.

15. Amendments to the data protection declaration

sky windows GmbH reserves the right to amend this data protection declaration at any time in accordance with legal requirements.

16. Disclaimer

The content available on this website is for information purposes only and does not constitute legal advice. Any liability for possible damages arising from the use of the website or the information available is excluded. In particular, we do not assume any liability for the timeliness, completeness and correctness of the content. Right to lodge a complaint with a supervisory authority If the customer believes that their personal data is being processed in accordance with the GDPR, they have the right to lodge a complaint with a competent supervisory authority in accordance with Article 77 of the GDPR. sky windows GmbH is available to the customer to address any questions or concerns before a complaint is made. The customer can contact sky windows GmbH in writing or by email.

Last updated: August 31, 2024